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What Should You Do If You’re Burgled?

If you’re in the horrible position of having been burgled, you may want to contact family, friends or neighbours to support you at this distressing time.

Dealing with the aftermath of a burglary is a difficult experience, and extra help with the practicalities of sorting out the mess is always welcome.

Here are the first steps that need to be taken.

Contact the police

This is your first priority. The sooner a crime is reported, the more chance there is of solving it.

Don’t touch anything in your home until the police say you can as officers will want to see the scene as the burglars left it. If they think forensic evidence is available, they’ll call in a crime scene investigator. If fingerprints are obtained, they will be run against the police national database of known offenders.

Share all the information you have with the police and show them any footage from CCTV or smart home security systems. Specific details of the stolen items will help them to find your property; this could be photos, markings or tracking apps on stolen smartphones.

Remember, you must report the crime for the police to give you a unique reference number. This reference number will be needed by your home insurance provider when you make a claim.

Phone your insurance company

Call the number given on your home insurance policy and tell your insurance provider what’s happened. They’ll ask for the crime reference number given to you by the police – they’ll need this to open a claim.

Your insurer will also want details of all the items stolen or broken. You will need to make a detailed list of every item that’s missing or damaged. Include serial numbers or any identifying marks if you have them.

You may be asked to provide evidence of ownership of certain items – this could be by supplying receipts or bank statements showing purchases.

Alert banks or other relevant organisations

Contact your bank or credit card company immediately if any credit or debit cards have been stolen. A block can be put on your cards to stop them being used, and replacements will be sent to you.

You may also want to consider doing this if any financial data could be accessed from a stolen digital device such as a smartphone or laptop.

It’s also imperative to urgently contact the relevant authority if your passport or driving licence has been stolen.

Make your property secure

It may feel like shutting the stable door after the horse has bolted, but you need to tackle any damage to doors or windows that may have occurred as a result of the break-in.

Doors and windows should be made fully secure. You could take this as an opportunity to increase your home protection. Police visiting the scene might draw your attention to any current flaws in your home security.

According to, homes with no security measures in place are five times more likely to be burgled than those with simple security measures. Strong, quality locks on doors and windows make the biggest difference to how secure your home is.

Would you like expert advice on how to secure your property?

If you’d like to find out how the latest home security products can improve the security of your home, contact Stuart at Rocks Locks. Stuart will conduct a FREE home security survey and provide advice on the best security solutions to meet your needs and budget.

Call Stuart on 07900 335525 for a free Home Security Survey.

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