Questions we get asked all the time! Locksmith FAQs
How fast can you get to me?
Stuart provides a reliable, 24/7 emergency locksmith service. He will aim to be with you within 30 to 60 minutes of you calling. Of course, this depends on your location.
Do you have a call-out charge?
We don’t have a call-out charge. You will only be charged for labour, and parts if they’re required, plus VAT.
What should I do if I get locked out?
Don't panic and call 07900 335525 for an emergency locksmith if you’re locked out of your home, office or other commercial premises.
Whether you’ve lost your keys or the key has broken in the lock – whatever the circumstances, Stuart can be with you quickly and help you gain entry without unnecessary damage.
Will you be able to gain access if I’m locked out?
Emergency entry can be gained for most locks, including:
- 5 Lever BS Locks
- Cabinet Locks
- Digital Locks
- Garage Door Locks
- Level Locks
- Multipoint Window Locks
- uPVC Door and Window Locks
- Yale Locks
We will gain entry to your property with minimal damage. Once you’re back inside, we will ensure the property is left safe and secure.
What areas do you cover?
Stuart Rocks Locks is based in Blackwater, Camberley Surrey and we offer a full locksmithing service to homes and businesses across Surrey, Hampshire and Berkshire.
What services do Rocks Locks offer?
Rocks Locks locksmith services include:
- Fast emergency response.
- Lock repairs.
- Replacement locks.
- New locks.
- Window and door replacement.
- Window and door glass replacement.
- Access systems.
- Alarm systems.
- CCTV installation.
- Safe installation.
- Insurance claim survey reports.
- Security advice.
Do your services cover commercial premises?
Rocks Locks is a commercial locksmith offering a reliable and trusted locksmithing service primarily to landlords and property agents, but also to other commercial sectors with premises in and around Surrey, Hampshire and Berkshire.
At Rocks Locks, we’re fully insured, CRB checked and Checkatrade approved.
What commercial locksmith services do you offer?
Our commercial locksmith services range from simple lock replacement and repair of locks to full installation of master key and access systems.
Mechanical and digital locks: electronic and mechanical code locks will give you more access control of your office or workplace. These are ideal for all commercial businesses, from storerooms to full sites.
Rental property services: lock maintenance and repair service to estate agents and landlords. We can install restricted key locks to stop unauthorised duplication of keys by tenants. Stuart can advise you on rental property security options.
Key cutting: if you need multiple keys cut, we can provide you with a key cutting service to cut your keys and check that all keys work efficiently once cut.
Are you a member of Checkatrade?
Rocks Locks is a proud member of Checkatrade – and has been awarded a certificate for receiving over 1000 reviews.
Checkatrade serves a valuable purpose in giving consumers the reassurance and help they need to find trustworthy and reliable tradespeople. Checkatrade runs strict background checks on tradespeople before they can become members. It vets all members thoroughly before displaying them on its website.
Visit Rocks Locks Checkatrade page: https://www.checkatrade.com/trades/rockslocks
Do you need the services of a trusted and reliable locksmith?
Stuart at Rocks Locks is your local, friendly locksmith. Call Stuart on 07900 335525.